Information is gathered when an account is created, a quote request is submitted, or a message is sent through the site. This can include a name, email address, phone number, and details about the home being insured.
Some technical information, such as browser type and general location, may be recorded automatically to keep the site running smoothly.
The details provided are used to prepare home insurance quotes, respond to questions, and improve the guidance shown on the site. Information may also be used to send updates that relate directly to a submitted request.
When permission is given, text messages may be sent about a home insurance inquiry, including quote confirmations, coverage updates, and reminders. Consent is never required as a condition of any purchase.
Message frequency may vary, and standard message and data rates may apply. A reply of STOP ends messages at any time, and a reply of HELP requests support.
Cookies and similar tools help the site remember preferences and understand how pages are used. Most browsers allow cookies to be limited or cleared, though some features may work differently when they are turned off.
Information may be shared with trusted service providers who help operate the site and respond to requests. These providers are expected to handle data responsibly and only for the purpose it was shared.
Information may also be disclosed when required by law or to protect the rights and safety of those involved.
Reasonable safeguards are in place to protect the information collected. While no method of storage or transmission can be guaranteed as completely secure, steps are taken to reduce risk and keep data protected.
Information is kept only as long as needed to provide guidance, meet legal obligations, and resolve any disputes. When it is no longer needed, it is removed or made anonymous.
A request can be made to review, update, or delete the personal information on file. Marketing messages can be stopped at any time without affecting access to core guidance already requested.
The site is intended for adults aged 18 or older. Information is not knowingly collected from children, and any such data found will be removed.
This policy may be updated from time to time as practices or requirements change. The date at the top reflects the most recent revision, and continued use of the site means the current version applies.
Questions about this Privacy Policy can be directed to the contact details below.